Summary
🔒 PIN Reset: Reset device PINs via the web portal in case they are forgotten or need updating.
⚙️ Process: Access the “My Venue” page, select the device, and update the PIN directly.
Detailed Step-by-Step Summary: Resetting Device PINs via Web Portal
Introduction to Device PIN Resetting
- Purpose: If you get logged out of a device or receive a replacement, you may need to reset the device PIN to regain access.
Step 1: Accessing the Web Portal
- Log In: Begin by logging into the web portal with an appropriate account.
- Navigate to My Venue: Go to the “My Venue” section at the bottom of the portal to access device settings.
Step 2: Finding the Device Code
- Locate Device: Select the device for which you need to reset the PIN. The device code, such as “21063,” will be listed for easy reference.
Step 3: Updating the PIN
- Resetting the PIN: Click on the three dots next to the device name and select “Update PIN.” Enter the new PIN, such as “1111,” and click “Submit.”
- Testing the New PIN: On the device, enter the new PIN to log in and verify that the reset was successful.
By following these steps, you can easily reset the device PIN through the web portal, ensuring that you maintain access to your devices and can update security settings as needed.