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Identifying your device model

Summary

📱 Three Models: Labl.it devices are made by Sunmi. There are three models in use: V2PRO, V2S and V3. All three have the same Labl.it features.

🔎 Finding the Model: The model name is printed on the device, under the Sunmi logo. It isn't shown in the backoffice or the Labl.it app.

🔌 Why It Matters: The scan button is in a different place on V2PRO, and charging cradles and silicone cases only fit one model.

Detailed Step-by-Step Summary: Identifying Your Device Model

Finding the Model Name

  • On the Device: Look under the Sunmi logo on the device. The model name is printed there.

If the Model Name Isn't Visible

V2PRO

V2S

V3

Screen size

Larger

Smaller

Larger

Barcode scanning

Lower volume button

Dedicated scan button

Dedicated scan button

Where the Model Isn't Shown

  • Backoffice: Shows the device's serial number and the Device ID used to log in, but not the model.
  • Labl.it App: About Device shows the app version, device name, device code (Device ID), venue name, venue email and serial number, but not the model.
  • If support asks for your model, check the device itself.

Accessories and Your Model

  • Model-Specific: Charging cradles and silicone cases only fit the model they're made for. Check your model before ordering a replacement cradle or case, or tell support which model you have.
  • Works With All Models: A charging cable is supplied with each device, and cables work with all three models.

Other Differences Between Models

V2PRO

V2S

V3

Power button

Right-hand side

Right-hand side

Top left

Lid colour

Orange

Orange

Black

Label roll, SIM card and settings

Same on all models

Same on all models

Same on all models

Knowing your device model makes it quicker to find the right instructions and order the right accessories.