Can't see my products on the device

Backoffice check: When creating categories, ensure the device you wish the category to appear on is listed under "Devices" on the left panel. If it isn't showing, click "Add New", select the device then click "Add".  

Device check: Make sure you are connected to a WiFi network as this is needed to update any changes to categories or products from the backoffice to the device - you can check out this article if you are having connection issues. 

On the device, there should be a green or blue bar along the width of the category page. If the bar is blue with a time displayed, you will need to restart the app or refresh the page by dragging your finger down from the middle of the screen.

If you are still having issues, please reach out to support@labl.it.